Information We Gather and Why
When you open an account, we collect your mobile number, email, and the wallet details you choose for deposits and withdrawals. Payment transactions via bKash, Nagad, or Rocket generate records we store to match deposits to your balance and process withdrawals correctly. We log device type,
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browser, and IP address to detect unusual login patterns and block duplicate accounts. Game activity—rounds played, stakes, payouts—is recorded so your wallet reflects every transaction. We use cookies to keep you logged in across sessions and remember language preferences. We do not sell your data to
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advertisers or share it outside the platform except where local law in Bangladesh or your eligible region requires disclosure to authorities. Session logs and payment records are retained for account verification and dispute resolution. You can request a copy of your data, ask us to correct
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errors, or delete your account by contacting support with your registered mobile number. Once deleted, we remove personal identifiers but keep anonymized transaction records for regulatory and fraud-prevention purposes. This policy applies to visitors accessing joya 7 from regions where the service is available under local
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law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.